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You are Bob Felker, the area supervisor in the chapter’s You Make the Call.
1. Using your imagination and the motivation theories presented in this chapter, recommend three ideas that Bob can use to make the associates or Sandwich Artists a little bit better. ( Note: I have my students visit one or two Subway ® stores and while they are waiting in line, ask the associates a) how long they have worked there; ( b) what they like about working at Subway ® ; and ( c) do you see this as job or a career? Why?
2. How does commitment to being the best “ Sandwich Artist ® “ influence employee performance?
3. Would you like to work for the owner Mark and Jake? Why? Why not?
You are Bob Felker, the area supervisor in the chapter’s You Make the Call.
1. Using your imagination and the motivation theories presented in this chapter, recommend three ideas that Bob can use to make the associates or Sandwich Artists a little bit better. ( Note: I have my students visit one or two Subway ® stores and while they are waiting in line, ask the associates a) how long they have worked there; ( b) what they like about working at Subway ® ; and ( c) do you see this as job or a career? Why?
2. How does commitment to being the best “ Sandwich Artist ® “ influence employee performance?
3. Would you like to work for the owner Mark and Jake? Why? Why not?
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